We may collect the following information:

Contact information including email address
Demographic information such as postal code, preferences and interests
Other information relevant to customer surveys and / or offers

What we do with the information we collect

We request this information to understand your needs and provide you with a better service, in particular for the following reasons:

Keeping of internal records.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we believe may be interesting using the email address you have provided.
From time to time, we may also use your information to contact you for market research. We may contact you by email, telephone, fax or post. We can use the information to customize the website based on your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place adequate physical, electronic and management procedures to safeguard and protect the information we collect online.

How do we use cookie

A cookie is a small file that requires permission to be placed on your computer’s hard drive. Once agreed, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can adapt its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.

We use traffic log cookies to identify which pages are used. This helps us analyze data on web page traffic and improve our website to adapt it to customer needs. We only use this information for statistical analysis purposes and therefore the data is removed from the system.

Overall, cookies help us provide you with a better website, allowing us to track which pages you find useful and which you don’t. A cookie in no way provides us with access to your computer or any information about you, apart from the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, keep in mind that we have no control over that other website. Therefore, we cannot be responsible for the protection and confidentiality of the information provided during the visit of these sites and these sites are not regulated by this privacy policy. You need to pay attention and consult the privacy statement applicable to the website in question.

Control of personal information

You can choose to limit the collection or use of your personal information in the following ways:

Whenever you are asked to fill out a form on the website, look for the box that you can click to indicate that you don’t want the information to be used by anyone for direct marketing purposes
If you have previously agreed to use your personal information for direct marketing purposes, you can change your mind at any time by writing or emailing us at
We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we believe may be interesting if you tell us that you want this to happen.

You can request details of the personal information we hold about you under the Data Protection Act 1998. A small commission will be applied. If you want a copy of the information in your possession, write to.

If you believe that any information in our possession is incorrect or incomplete, please write to us or send us an email as soon as possible, to the address indicated above. We will promptly correct any information found incorrect.

List of cookies we collect

The following table lists the cookies we collect and what information they store.

Name COOKIEDescription COOKIE
CARTThe association with your shopping cart.
CATEGORY_INFOStores category information on the page, which allows you to view pages more quickly.
COMPAREThe items you have in the Compare Products list.
CURRENCYYour favorite currency
CUSTOMERAn encrypted version of your customer ID with the store.
CUSTOMER_AUTHAn indicator if you are currently connected to the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the customer ID
EXTERNAL_NO_CACHEA flag, indicating whether caching is disabled or not.
FRONTENDID of the session on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether cache is allowed.
PERSISTENT_SHOPPING_CARTA link to your cart information and viewing history if you requested the site.
POLLThe ID of all polls you have recently voted on.
POLLNInformation on which polls you voted on.
RECENTLYCOMPAREDThe items you recently compared.
STFInformation about the products you have emailed to friends.
STOREThe display of the shop or the language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer is allowed to use cookies.
VIEWED_PRODUCT_IDSThe products you’ve seen recently.
WISHLISTAn encrypted list of products added to your wish list.
WISHLIST_CNTThe number of items on your wish list.